Our Vending Services

Quench provide a professional and reliable service at all times. With a full time service team on the road we can ensure a fast response to any engineering problem that may occur. All our servicing is in house and with over 30 years experience in Vending and over 100 machines in our range Quench have the knowledge to recommend the right equipment for your business and maintain it with first class service.

Our Cleaning & Replenishing Service

The majority of our customers prefer the day to day maintenance of their vending machines to be taken care of for them. We provide a Management Service for this with a team of operators easily identifiable in Quench uniform to provide an onsite cleaning and filling service.

• Our team will ensure that your vending machines are cleaned and fully stocked ready for you to enjoy.
• All of our operators are fully trained to AVA standards - the highest possible in the vending industry.
• We carry out regular assessments of our machines including Machine Quality Control Assessments and Hygiene Audits.
• We take care of the counting and reconciling of cash from your machines.
• Our team of operators carry out continuous checks ensuring that drink quality is at its best and of course liaising with you, our customers, to ensure you are satisfied.
• We are proud to say that we have one of the highest staff retention levels in the industry ensuring continuity and a good customer relationship between our operator and our customer's staff.
• We only use top quality branded products and always chose Fairtrade whenever possible.

Some of our customers prefer to fill and clean their machines themselves. For this we provide training to ensure they get the best from their machine. We also offer machine warrantees, technical support and a wide range of ingredients, cups and cleaning products at very competitive prices.

Our Technical Service

With a full time service team on the road Quench ensure a fast response to any engineering problem that may occur. All our servicing is in house and with over 30 years experience in Vending and over 100 machines in our range Quench have the knowledge for recommending the right equipment for your business and then maintaining it with first class service.

• Our average call out time is 2 hours.
• Our engineers are trained by the manufacturers to the highest standards and attend regular upgrade training.
• We carry out proactive maintenance on all machines reducing the inconvenience of breakdown.