BACKGROUND

In 1979 our Managing Director, Terry Ride, set out to establish a company which would specialise in the provision of high quality staff refreshments to commerce and industry. Academy Beverage Company Ltd (A.B.C.) was formed and quickly gained a reputation for excellent service and an extremely high level of customer satisfaction. The directors and senior management had all worked in the vending industry and were determined to provide drinks systems which could be tailored to the individual client's needs. A large and loyal customer base was soon formed covering a wide spectrum of working environments, ranging from small family run businesses with a handful of staff to large international companies with thousands.

At the beginning of 2002 the Academy Beverage client list grew still further with the purchase of the vending division of Zepbrook Ltd. Following this at the end of 2002 QUENCH.ME.UK was launched as the new name of the larger operation.

From our base at Neasden, London NW2 we offer a wide variety of equipment, ingredients and ancillary services. We provide machine cleaning, filling and maintenance services throughout the UK and Ireland. Flexibility, cost control, cordiality, professionalism and honesty characterise our approach. Our aim is quite simply to give you the very best in customer service.

We are a member of a national purchasing consortium and this means we are able to purchase all of our products at the most competitive prices - a benefit which we are then able to pass on to our customers.

Customer satisfaction is continuously monitored. Frequent customer surveys are carried out and returned directly to the Managing Director. Any problems arising are immediately addressed, with our clients receiving feedback. This is just one of the ways we work in partnership with our clients.

We have been AVA (Automatic Vending Association) members since 1980 and are AVA Quality Initiative accredited.

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